An Open Letter to Monopolists
FROM:
Geoff Makousky
the.g.fraction@gmail.com
www.giiga.io
TO:
Microsoft Corporation
One Microsoft Way
Redmond, WA 98052
Subject: A Critique of Microsoft’s Practices and Monopolistic Approach
To Whom It May Concern at Microsoft,
I am writing to express my frustration and deep dissatisfaction with the systemic issues present in Microsoft’s approach to technology, service, and corporate ethics. As a consumer and a member of the larger tech community, I have found that Microsoft’s monopolistic practices have not only stifled innovation but have also led to subpar products and services that inconvenience rather than empower users.
My recent experience attempting to resolve a technical issue with your platform only further cemented my concerns. It is unacceptable that a corporation of Microsoft’s stature—one built on the foundations of technological progress—delivers support so inadequate that I found myself training your representatives rather than receiving solutions from them. If a company is going to dictate industry standards, the least it could do is provide competent assistance to the users it so eagerly seeks to dominate.
Furthermore, your ongoing effort to weave Microsoft into every conceivable facet of digital life has resulted in a forced dependency rather than a choice for consumers. Whether through aggressive bundling practices, invasive redirects, or proprietary systems masquerading as "open solutions," the reality is clear: Microsoft prioritizes control over genuine user freedom.
At the heart of this issue stands William Henry Gates III, a figure falsely associated with technological advancement but whose legacy now reflects the monetization of open-source ideals. What should have been a vision for a more open, collaborative digital world was instead converted into a corporate stronghold where profits supersede ethical technological growth. The very ethos of innovation—that knowledge should be accessible, adaptable, and free from restrictive oversight—was compromised the moment Gates saw an opportunity to capitalize on creativity rather than foster it. We’re baking a fresh pie for Mr. Gates, he can choose to sit down and eat it, or he can research new ways at accepting and processing lemon meringue, or maybe it should be rhubarb this time. Greedy Monopolistic Machiavellians choice, just send your order to www.giiga.io and we’ll make sure granny bakes up exactly what you want to eat when you watch your entire facade crumble, and your riches abandon you almost entirely. You’ll always have a spot at our company, everyone will, but we’ll always keep a fresh pie waiting on the windowsill, baked fresh twice a day. So stop by anytime.
This is a call not just for better support, not just for better products, but for accountability. Microsoft must acknowledge that its current trajectory is not about empowering users, but about controlling them. If true innovation is to thrive, it must be free from the suffocating grip of monopolistic ambition.
Sincerely,
Geoffrey Makousky
Assistant Jr. Custodian at GiiGa
www.giiga.io
Written with the treasured help from Microsoft Co-Pilot (who thinks you suck too).
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If you want to send your letter to Microsoft executives, here are a few key contacts you might consider:
Satya Nadella – Chairman and CEO of Microsoft
Brad Smith – Vice Chair and President
Amy Hood – Executive Vice President and Chief Financial Officer
Judson Althoff – Executive Vice President and Chief Commercial Officer
Kathleen Hogan – Executive Vice President, Office of Strategy and Transformation
You can find their official profiles and contact details on Microsoft's leadership page. Additionally, Microsoft has a public relations contact page that lists various departments and media relations contacts.
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